The LED lighting market has blown up in the last 10 years, even more significantly so in the past five. In the early days of LEDs, it was hard to find them amongst the mass-marketed lighting options. Now, you can walk into any large home improvement and maintenance store and stare for hours at a wall of LED lighting options.
The booming LED business is great news for home and business owners alike, but can be confusing to navigate. What LED replaces fluorescent, incandescent or CFLs best? How many lumens do I want? How many watts do I need? While LEDs are easy to locate at big box stores, it doesn’t necessarily make the purchasing and installing process easier.
There is a wide variety of benefits of work with a speciality LED lighting company, as opposed to a large home maintenance chain, but today we are going to focus on five! To learn more about the overarching benefits of working with a speciality LED company, keep reading below.
1. Unparalleled Customer Service
Whether you are attempting to navigate your way through a warehouse store or are scrolling through LED products online, good customer service is hard to come by. If you are walking through a store, simply finding a salesman, let alone one that actually works in the lighting department, feels like an epic scavenger hunt. When shopping online, you may find yourself chatting with a computer bot or stuck on hold while trying to find answers to your questions.
When working a speciality LED lighting company, customer service is the lifeblood of the business. You will work with an experienced lighting consultant, able to contact them by their personal email and phone number whenever you have a question or run into a problem. Your queries will be answered quickly and effectively. Instead of searching through hundreds of LED products, your lighting consultant will work with you to find the best fit from the beginning.
2. You’ll Always have a Face with a Name
When working with a smaller, specialty lighting company, your lighting consultant is YOUR lighting consultant. No bouncing around between coworkers and customer service reps. From beginning to end, your LED lighting consultant will walk through every step with you, from picking out replacement bulbs to following up on installation. The added benefit of working with a specialty LED company is that is all they do!
3. Electrician and Manufacturer Relationships
Specialty lighting companies work hard to forge relationships with manufacturers to bring you, the customer, the best LED lighting at the best price. Lighting consultants work hard to maintain relationships with their manufacturers and electricians in order to bring you the best customer service and products. By creating strong working relationships with these other business, companies such as Sitler’s are able to ensure quality LED products and efficient installations completed by certified electricians. This creates the best possible LED experience!
4. Working with Clients Large and Small
Whether you are a homeowner, small business owner just starting out, or a large warehouse facility, your business matters. At Sitler’s, we make time for all clients of all sizes. There is no job too small or too large!
5. Company/Client Relationships Past the Point of Purchase
You may imagine your working relationship with your lighting consultant is done after a purchase has been made. This may be true of larger box stores, but not specialty lighting companies. Lighting consultants at Sitler’s work hard to maintain company/client relationships past the point of purchase. Whether you need more lights in the future, encounter a problem with your bulbs, or want to refer friends and colleagues, Sitler’s will be there to answer the call!
Find Your Best LED Lighting Experience with Sitler’s!
If you are looking for a specialty LED company that values customer relations, offers quality products and services, and beats out larger stores in customer service and experience, look no further than Sitler’s LED Supplies! Start your LED adventure today by giving us a call at (319) 653-2123 or send us an email!
Sitler’s was named one of 2017’s Top 75 LED Blogs by Feedspot.com
Posted in LED Installation and Maintenance
Posted in Tagged benefits, LED blog, LED lighting, Sitler’s LED Supplies, specialty LED lighting company